Junior/Mid Sales Support Specialist

Job description

We are Ramp

Ramp is one of Europe's hottest startups with one goal in mind: to make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as e-commerce is today. We build on a global scale, by empowering novel and breathtaking products. 


We are well-funded (by the most reputable Venture Funds and Angel investors) and profitable, working with the most well-known companies in the crypto-space and are expanding our business rapidly. We have offices in Warsaw, Wroclaw and London and take the law seriously - we are one of the few FCA-registered crypto businesses.


The team

We're a rapidly growing team of 60+ young and energetic people who are eager to learn, work without scripts and create processes as we go. Just like at any fast-growing startup, life at Ramp can be chaotic so we need people who are highly independent and can strive in such an environment. Focus and excellence are a must but don't worry, we also like to have fun on the way and always support each other!


Role Overview

To achieve our goals, we’re building an A-star sales team and looking to add a Sales Support Specialist. You will be supporting the Partnerships Team in gaining and keeping the customers, managing the CRM and ensuring the high quality of the Sales process. 


Core Responsibilities

Keep it clean:

  • Manage the partner portfolio and documentation. 
  • Keep the sales materials up to date.

Track the performance:

  • Create reports and keep track of the value of our portfolio. 
  • Work closely with the Partner Care Team on ensuring the highest performance of our partners. 
Support the process:
  • Support the Partnership team in onboarding and keeping new partners. 
  • Handle administrative duties for our partners. 


Requirements

Candidate requirements

Our perfect match would be / would have:

  • Administrative or sales-related experience. We need at least 2 years of experience in one of these fields.
  • Fluent in English to communicate with our international team and partners all over the world.
  • Highly organized. You'll need to keep an eye on multiple projects at the same time and not lose track of any of them.
  • Proactive approach. The ability to identify ways to improve our processes and help our sales team.
  • Curiosity and an open mind. We’re a culture of learners and we welcome a humble approach.


We offer


💰 Salary: Junior: 5000 - 9000 PLN / Mid: 9500 - 13000 PLN per month (B2B or employment contract - net = total cost of employer)

📈 Stock options in a rapidly growing company (so far we grew 30-40% per month!) *from mid level

🏝 26+ fully paid holidays (we want to trust your ownership and we don’t stand over your head when you work)

🏠 Remote work or comfy workspace located in:

  • 25 City Road, Epworth House, London, EC1Y 1AA, United Kingdom for LONDON
  • The Tides, ul. Wioślarska for WARSAW
  • Concordia Design, ul. Wyspa Slodowa 7 for WROCLAW

🏊‍♀️ Private health care package for you and your partner - fully on us (for Poland roles, for remote outside of Poland - no, for UK - in progress)

👩🏻‍⚕️ Sport card for you and your partner - again, fully on us (for Poland roles it is MS Plus, for remote outside of Poland - no, for UK - in progress)

💻 Full equipment and tools you only need (at your choice: Windows, MacOS, Linux or whatever you wish)

🥇 Co- building one of the hottest crypto startups in CEE (we’ve just raised the highest A round in CEE!)

🔝 If you work from the office - free Thursday lunches! (for Poland roles, for remote - no, for UK - in progress)

🚀 Development/conference budget to grow your skills which you can use outside of Ramp

⛰️ Yearly company retreat

🗣️ English lessons



Ramp is an equal opportunity employer. What this means in practice is that your race, religion, national origin, sex, sex orientation, disability, or age won’t affect our recruitment decisions. We’ll focus solely on your skills, experience, potential for growth and attitude.

Do you fear you won’t fit in? 90%+ of Ramp’s team agreed with the following statement: While I occasionally felt like a misfit in other workplaces/firms, I feel a sense of belonging here at Ramp.

Psst. If you're not the one, but someone you know might just be the perfect fit? Let them know!

👉👉Check out more about us here👈👈