Head of Design

Job description

We are Ramp

Blockchain is changing the world and has the potential to turn it upside down. We know that it is time to reverse the model we got used to, where the top 1% decide on everything. Blockchain democratises entertainment, wealth, builds new opportunities for community-driven innovation, shakes up the ancien regime. We’re inches away from the paradigm shift and Ramp is here to help move the needle.


The bottom-up revolution is already on the move and there is still some space onboard. Ramp is here to use the knowledge of finance and technology to make business more open to everyone to join in and make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as eCommerce is today.


We believe in technology-driven change. We are a part of the decentralised revolution. For us, that means adding value to the world by individual approach and critical eye. Our operating framework is built on passion & hunger. We gathered the best-in-class team to work together on things that matter. We want you to feel challenged and motivated by the company you have and give the same feeling to your teammates.

If you share our values and approach, there is a space for you at Ramp!


Role Overview

You will be the principal design leader responsible for all end-to-end digital experiences and brand touchpoints, as well as design strategy and execution at scale. You'll define and build out the team; oversee and support Product Design Leads and UX Leads. Collaborate across departments and with cross-functional team members to create and deliver the finest experiences for our partners and consumers. You will help us recruit, grow, and retain the world’s brightest design talent, as well as mentor teams and guide partners in empathising with client concerns.


Core Responsibilities

  • together with Product and Engineering Heads, own the vision and roadmap for Ramp’s entire product suite, spanning consumers, business partners, and Ramp’s own team,

  • grow, organise, lead, manage, and mentor a team of talented designers,

  • co-own defining and keeping user journeys up-to-date, making a complex tech-enabled service as simple and delightful as possible,

  • execute as a people leader and as an individual contributor in various scenarios - doing what it takes to achieve the best results for Ramp’s users and business,

  • own creation and validation of user-centric designs based on a deep understanding of our users from research and discovery, quantitative data, usability testing, and intuition,

  • connect Product Design with Brand and Marketing, ensure cohesiveness of visual communication across brand touchpoints,

  • collaborate closely with engineering to deliver the desired UX,

  • develop our internal UX Writing and UX Research functions,

  • continuously refine the process of collaboration and information exchange between product designers and other product team members, foster a data-driven decision making approach, coach the team to run A/B tests and experiments,

  • oversee building out and maintaining Ramp's Design System,

  • coordinate creation and maintenance of Ramp's UX Integration Guide.

Requirements

  • 7+ years of product design or other relevant experience with managing the UX for sophisticated B2B and B2C consumer software and tech-enabled services

  • 2+ years of hiring, managing, and mentoring a team of 3+ designers,

  • deep empathy for our users and a genuine desire to help them,

  • comfortable leading and growing teams, executing through change, uncertainty, and ambiguity,

  • talent for prioritisation, structured thinking, self and team organisation,

  • proven ability to oversee the delivery of a cohesive brand experience across multiple touchpoints; connecting product with commercial design

  • expertise in user research - ranging from scrappy to best-in-class processes,

  • excellence in capturing, analysing, and applying quantitative and qualitative data; ability to best leverage our brilliant Data team; running A/B tests and experiments, transmuting raw data into valuable information to drive decision making,

  • excellent verbal and written communication (English - at least C1-level),

  • passion for shaping and modelling workplace culture, such as inclusiveness, collaboration, empathy, and committing to a direction despite disagreement,

  • passion for distilling complexity into elegant, intuitive UX,

  • understanding the difference between truly simplifying complexity vs making something simple by ignoring its complexity,

Bonus points 
  • relevant experience and/or genuine enthusiasm about learning and designing for FinTech, blockchain, crypto, web3


We offer

💰 43000-47500 PLN - net monthly on B2B contract or

💰 100500-130000 GBP annually on sole proprietorship

📈 stock options in a rapidly growing company,

🏝 26+ fully paid holidays (or more if you need it),
🏠 comfy workspace located in Warsaw, Wroclaw and London; work partially from home is also an option,
🏊‍♀️ private health care package and Multisport Plus card for you and your partner - fully on us,

💻 newest Mac or laptop with Windows or Linux, and any other tools you may need,
🥇 being part of one of the hottest crypto startups,

👩‍🎓 self-development and conference budget to help you grow,

🚗 relocation package supporting you and your closest ones in case you want to move to Poland, Warsaw,

⛰️ annual company retreat,

🗣️ English lessons,

🔝 making decisions having an impact and a super high level of ownership.

Ramp is an equal opportunity employer. What this means in practice is that your race, religion, national origin, sex, sexual orientation, disability, or age won’t affect our recruitment decisions. We’ll focus solely on your skills, experience, the potential for growth and attitude.

Do you fear you won’t fit in? 90%+ of Ramp’s team agreed with the following statement: While I occasionally felt like a misfit in other workplaces/firms, I feel a sense of belonging here at Ramp.


Psst. If you're not the one, but someone you know might just be the perfect fit? Let them know!