Account Manager

  • Sales
  • Remote job

Account Manager

Job description

about ramp

Ramp solves the pain point of millions of users who want to buy and sell crypto easily. We built a working, revenue generating product that already onboarded millions of new users to crypto. We are praised for our focus on UX, speed and security. Now it's time to go big.

about the job

To achieve our goals, we’re building an A-star sales team and looking to add an Account Manager with a customer success focus to our crew. You will work with the Sales Team on increasing the profitability of the partnerships and ensuring highest levels of performance and customer satisfaction.

what will be your key duties

Improve the performance:

  • Drive additional revenue by improving the overall integration performance.
  • Be an excellent listener who is able to spot upselling opportunities early on and drive them towards the Sales team.

Nurture the relationship:

  • Onboard new clients to our environment and get them acquainted with features of Ramp.
  • Grow the accounts by delivering exceptional customer experience on a daily basis.

Keep it clean:

  • Manage the customer portfolio and revenue streams.
  • Monitor and ensure the quality of the integration and work closely with the Product and Sales team to continuously improve the process.

Requirements

who are we looking for?

Our perfect match would have:

  • Experience. Documented track record planning and growing business for at least 2 years.
  • Resourcefulness. Ability to bring creative solutions to every problem and never see a challenge as a dead end.
  • Empathy. Ability to listen paired with excellent written and verbal communication skills.
  • Proactive approach. The ability to identify new opportunities and convert them into
  • A passion for crypto and the economic freedom it can offer. Our mission is to create an open financial system for the world—we want you to help.
  • Curiosity and an open mind. We’re a culture of learners and we welcome a humble approach.

skillset

  • detail oriented: ⭐️⭐️⭐️⭐️
  • communication skills: ⭐️⭐️⭐️⭐️
  • familiarity with software development process: ⭐️⭐️⭐️
  • relevant experience in sales and account management: ⭐️⭐️⭐️
  • blockchain proficiency: ⭐️⭐️

what we offer

💲competitive salary based on experience, market data and location

📆 Quarterly bonuses

📈 Stock options (4 year vesting, one year cliff)

🏝 Paid time off when you need it

🏠 Comfy workspace located in Warsaw or Wrocław

✈️ Remote work option

🏊‍♀️ Health care package, Multisport & wellbeing benefits

what else?

Nespresso. Joke!

If you want to know more about how we work, see how to Make stuff happen with Ramp 🚀